COVID-19 Updates May 17 2020, 6 Comments
I know you're probably tired of seeing these kinds of updates from every company on earth, so I'll keep it as brief as possible.
Most orders through the Grampo Co. Store are being fulfilled as normal. The only exception to this is orders that contain shirts. Since they are printed on demand at a different facility, there will be delays with getting them shipped due to the facility practicing safe social distancing measures and more aggressive cleaning. It's all variable, but it's looking like shirt orders are taking an extra 1-2 weeks to process. (this does not apply to mystery shirt orders as they are shipped directly from us while supplies last)
If you place an order that contains a shirt along with other items (like DVDs or comics), those items will ship separately from the shirt and will arrive sooner.
INTERNATIONAL BUYERS: Most international shipments from the US are being delayed for delivery once they arrive at your postal center. The amount of delay depends on your location, but we are noticing international shipments taking longer than a month in some cases. This is for health and safety measures put in place by your government, so please keep that in mind when placing your order.
As always, if you have any questions, please shoot our support team an email at firstname.lastname@example.org so we can assist you.
It's a weird time right now, so please remain safe and practice safe social distancing as much as you can. Thank you so much for all your support of Grampo Co. I immensely appreciate all of you <3